To install Voice2Mail
Close Microsoft Outlook and all open programs.
Install the downloaded program by opening/clicking the setup file from the location where you saved it. Follow the instructions on the screen.
Start Microsoft Outlook. The Voice2Mail Welcome screen appears. Close it to start using the program.
If installation was interrupted or incomplete
...the problem might be related to Microsoft Outlook integrity. Prior to reinstalling Product, please perform the following:
Uninstall the product: StartControl PanelAdd/Remove Program.
Use the Detect and Repair feature in Microsoft Outlook Help menu to make sure Microsoft Outlook is operating properly. You may need the original Microsoft Office or Microsoft Outlook CD-Rom. If Detect and Repair was unsuccessful, please address the issue to Microsoft support team or IT Professionals. Installation of 4Team software will not be possible until Microsoft Outlook integrity is restored.
Please keep in mind that the "Detect and Repair" feature is not related to our software and recommended to be performed each time you experience functional problems with Microsoft Outlook.
Please refer to our Troubleshooting section of the HELP documentation.
For IT Professionals in order to restore MS Outlook integrity:
Use the “Detect and Repair” feature in your Microsoft Outlook (you may need the original Microsoft Office or Microsoft Outlook CD-Rom). If this feature is successfully fulfilled, you may go to the next step. If not, we recommend that you save your *.pst file and repeat the procedure, but this time with Discard my... checked. Use the SCANPST feature, which will check the integrity of your *.pst file. Find this file in your computer and remember the name. Close Microsoft Outlook.
Find the SCANPST.EXE file on your hard disk. Launch the program by clicking on SCANPST.EXE. In the dialog box, click Browse and choose the path for your *.pst file. Click Open. Then click Start. If the program finds any problems, click Repair. Click Close. If the problems persist, address them to Microsoft support team.
Notes for Microsoft Windows 95/98 users
If you have installed Windows Installer version 1.x, the following error message will appear during installation: error 1155: file \\INSTMSIA.EXE not found To avoid it, you should download and install Windows Installer version 2.0 or later. It can be downloaded from Microsoft web-site:
Version for Windows NT 4 and Windows 2000
For Windows 95, 98, and Me
Our customer support will be happy to answer all your questions regarding the product installation and functionality, by email or on our Website at: http://voice2mail.4team.biz.
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